Responsible gambling

At Ocean Casino Resort, we care about your gaming experience and the well-being of all our guests. We understand that responsible gaming is an essential part of ensuring a positive and safe visit to our resort. If you ever feel like your gaming habits are negatively affecting your life or relationships, please don't hesitate to seek help.

Problem Gambling Warning Signs

Feeling anxious or restless when unable to gamble
Repeatedly breaking the bank despite financial difficulties
Taking time off work or neglecting responsibilities due to gambling
Using money meant for bills or household expenses to fund gaming sessions

Our Commitment to Responsible Gaming

We take our responsibility seriously and have implemented several measures to ensure a safe environment:

Deposit Limits: Set personal limits on how much you can deposit into your account at any one time.
Time-Outs: Temporarily suspend your access to the gaming platform for a set period, helping you regain control over your habits.
Self-Exclusion: Permanently or temporarily exclude yourself from accessing our gaming services if needed.

External Support Services

We recognize that sometimes professional help is required. Therefore, we provide direct links and information about reputable external organizations:

National Problem Gambling Helpline (USA)
Problem Gambling Institute of Ontario
Responsible Gaming Council

Gaming Resources for Canadian Players

As a valued customer, you have access to our responsible gaming features. Feel free to reach out if you need assistance or guidance in setting up these tools.

How We Support Responsible Gaming

Our trained staff and support team are available 24/7 to:

Assist with setting deposit limits
Explain the self-exclusion process
Guide you through accessing external resources

Don't wait until it's too late. Reach out if you need help, advice or just someone to talk to about responsible gaming practices.

Help is Just a Click Away

Visit our dedicated Responsible Gaming webpage for more information.

Together, we can ensure your visit to Ocean Casino Resort remains enjoyable while staying within safe limits.